Refund & Return Policy

Last Updated: 25/11/2025

We want you to be fully satisfied with your purchase.

1. Return Eligibility

For hygiene and safety reasons, we only accept returns for:

• Unopened, unused products

• Items damaged during delivery

• Wrong or missing items

Returns must be requested within 14 days of delivery.

2. Non-Returnable Items

• Opened or used cosmetic products

• Clearance or discounted items

• Gift cards

3. Refund Process

If approved:

• Refunds are issued to the original payment method

• Processing time: 5–10 business days

• Shipping costs are non-refundable

4. Exchange

If a product is damaged or incorrect, we will send a replacement at no extra cost.

5. How to Request a Return

Email us: support@kyliecosmetics.store
Please include:

• Order number

• Product photo

• Reason for return

6. Contact Us

Store Name: Kylie Cosmetics

Trade name: Kylie Cosmetics, LLC

Phone number: +1 (818) 592-2000

Email: support@kyliecosmetics.store

Physical address: 350 5th Avenue, 19th Floor, New York, NY 10118-0110, United States